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Next-generation AI agents for e-commerce
Automate the entire customer journey - from initial contact to purchase.
AuroraFlow AI solutions reduce support costs, improve conversion rates, and enhance the overall customer experience.
Decision
Jakie problemy rozwiązuje
Aurora Flow?
- Fast interaction with the client 🤝
- Support automation 🛠️
- Consultations on products/services 💬
- Reducing the number of failures 🎯
benefits
What makes our product
convenient and effective
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E-commerce focus
Built specifically for online stores: it understands your catalog structure, sales logic, and customer interaction flows. The AI assistant guides buyers from first contact to completed order.
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AI that really understands
The system learns from your data - guidelines, policies, and others. Responses are always on-brand and aligned with your business rules.
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Flexible system
The system easily integrates with your CRM, ERP, CMS, knowledge bases and APIs. The platform is scalable - regardless of the number of products, requests or languages.
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Turnkey launch
We handle everything: from briefing to full deployment. Business analysis, solution setup, integrations, testing, go-live, and ongoing support.
features
Features that increase conversion
and enhance customer experience.
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Intelligent search & selection
The assistant analyzes customer queries, provides guidance, and suggests the best products.
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Order tracking
Customers can check order status, get tracking numbers, and see if their purchase is already on the way.
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User authorization
Through CRM or eCommerce platform integration, the assistant can authenticate customers and provide a personalized experience.
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Multichannel
Simultaneous support for website and messengers (Telegram, Messenger, Instagram, and more) - with individual settings for each channel.
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Quick customization
Change colors, texts, and basic settings directly in the admin panel - no developer needed.
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Conversation archive
Full access to the assistant’s interaction history with customers: queries, responses, sessions, and channels.
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Knowledge base management
Easily upload new documents, FAQs, and files through an intuitive interface. Update content anytime without our involvement.
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Search that comes to life
The interactive assistant advises and instantly shows relevant results.
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Convenient search for mobile
Voice input and quick replies are always at your fingertips.
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Results even for complex queries
Finds products where standard search returns
“0 results”
Learn more about the product
Request a demo and we'll show you how our AI assistant automates support and improves user experience.
Pricing
Choose the plan that best
suits your business
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Chosen most often
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FAQ
Questions
and answers
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Is AuroraFlow only for e-commerce?
AuroraFlow can also be adapted for various industries, including education, hospitality, real estate, tourism, and more. We create custom scenarios tailored to your specific needs, starting with the Professional plan.
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What will be my involvement in installing AuroraFlow?
Minimal. We handle everything end-to-end - scenarios, integrations, and design. From you, we only need: a short briefing, documents/files for the knowledge base, and technical access to your website or API. Everything else is on us.
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What is LLM and why is it billed separately?
LLM (Large Language Model) — advanced AI models that generate natural, human-like responses. We support integration with OpenAI, Claude, LLaMA, and others upon client request.
Billing is based on the actual usage of tokens (units of text processed by the model). The cost depends on the selected model and the volume of queries. Typically, pricing is applied through an external API.
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Which integrations are supported?
Web, PrestaShop, and Telegram out of the box. We can also quickly integrate with Magento, WordPress, your CRM/ERP via API, as well as WhatsApp, Instagram, and other messengers if needed.
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Can I update the knowledge base myself?
Yes. You can add new documents, FAQs, policies, and guidelines directly through the platform without our involvement.
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What is the minimum subscription period?
The minimum period is 3 months (quarterly), since we configure the assistant according to your specific business logic. You can also request a free demo.
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What support is included in the plans?
All plans include Helpdesk/chat support. The Enterprise plan can include priority support with faster request handling (within 12 hours).
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Is there a demo version?
Yes! We can show you a ready-made example or prepare a short demo based on your catalog.
Bagpipe words!
we will show how it works
